Privacy Policy

COM3 IT Solutions may collect information directly from users, from customer administrators, from connected systems, and from platform activity. The information collected depends on the services enabled for a tenant and how the platform is used.

COM3 IT Solutions uses personal and business information to provide, secure, administer, support, analyze, and improve the platform and related managed services. Information may also be used to communicate with users, fulfill contractual obligations, prevent misuse, investigate incidents, and comply with legal requirements.

COM3 IT Solutions may disclose information to customer organizations, service providers, infrastructure vendors, integration partners, advisors, and authorities where reasonably necessary to operate the platform, deliver services, investigate issues, process authorized requests, or comply with law.

COM3 IT Solutions does not sell personal information for money through the portal experience described here, and it does not disclose personal information for cross-context behavioral advertising through the platform experience described here.

The platform may use cookies, local storage, session tokens, and similar technical mechanisms to maintain sessions, remember preferences, support security controls, measure performance, and improve the user experience. Some browser-based information is collected automatically as part of normal application delivery and logging.

COM3 IT Solutions retains information for as long as reasonably necessary for the purposes described in this policy, including to provide the platform, maintain records, resolve disputes, enforce agreements, support backup and disaster recovery practices, and comply with legal, tax, audit, security, or contractual obligations.

COM3 IT Solutions uses administrative, technical, and physical safeguards designed to protect information against unauthorized access, destruction, loss, alteration, or disclosure. No method of transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.

Depending on where you live and the relationship between COM3 IT Solutions, your organization, and your data, you may have rights to request access, correction, deletion, or additional information about how personal information is handled. In many cases, COM3 IT Solutions may need to work with the customer organization that controls the account before fulfilling a request.

To protect users and customers, COM3 IT Solutions may verify identity and authority before processing a privacy-related request.

For California residents, COM3 IT Solutions describes in this policy the categories of personal information collected, the business or commercial purposes for collection and use, and the categories of recipients to whom the information may be disclosed. Additional California rights may apply depending on whether COM3 IT Solutions is acting as a business, service provider, or contractor in a given context.

Users may submit privacy-related inquiries through the support or administrative contact channels made available by COM3 IT Solutions or the customer organization using the platform.

This platform is intended for organizational, business, and administrative use and is not directed to children under 13 for direct consumer sign-up. If COM3 IT Solutions learns that personal information was collected from a child in a manner inconsistent with applicable law, it will take appropriate steps to address the issue.

COM3 IT Solutions may update this Privacy Policy from time to time to reflect operational, legal, or product changes. When appropriate, the company may post the updated version in the platform or otherwise notify users or customer administrators of material changes.